Privacy Policy | AJ Home Rentals

Privacy Policy for AJ Home Rentals

Effective date: August 12, 2026

Last updated: August 12, 2026

A & J Home Concierge, LLC, doing business as AJ Home Rentals (“AJ Home Rentals,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit **ajhomerentals.com**, book.ajhomerentals.com, make or inquire about a reservation, communicate with us, or otherwise use our services.

By using our websites or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect:

Information you provide

* Name

* Email address

* Telephone number

* Mailing or billing address

* Reservation dates and property preferences

* Number and identity of guests

* Messages, requests, reviews, and other communications

* Identification or verification information when reasonably required

* Information provided in connection with rental applications, leases, payments, or property-management services

* Marketing and communication preferences

Reservation and payment information

When you make a reservation or payment, we and our booking, property-management, and payment-processing providers may collect information necessary to complete the transaction.

Payment-card information may be processed directly by third-party payment processors. AJ Home Rentals may not receive or retain complete payment-card details.

Information collected automatically

When you use our websites, we and our service providers may automatically collect:

* Internet Protocol address

* Browser and device type

* Operating system

* Referring and exit pages

* Pages viewed and links selected

* Date and time of access

* General geographic location

* Cookie identifiers and similar technical information

* Information about how visitors interact with our websites

2. How We Use Information

We may use personal information to:

* Provide, operate, and maintain our websites and services

* Process inquiries, reservations, rental applications, leases, and payments

* Confirm bookings and communicate arrival, departure, and property information

* Provide customer support

* Communicate with guests, prospective guests, tenants, homeowners, and vendors

* Personalize and improve our websites and services

* Maintain records relating to reservations and business transactions

* Protect our properties, guests, homeowners, employees, and business

* Detect and prevent fraud, misuse, security incidents, and unlawful activity

* Comply with legal, tax, accounting, insurance, and contractual requirements

* Send marketing emails or text messages when permitted by law and consistent with your communication choices

3. How We Disclose Information

We may disclose personal information to service providers that help us operate our business, including:

* Booking and property-management platforms

* Payment processors and financial institutions

* Website hosting and technology providers

* Email and text-message providers

* Analytics and advertising providers

* Cleaning, maintenance, inspection, and guest-service vendors

* Property owners when necessary to administer a reservation, application, lease, or managed property

* Accountants, insurers, attorneys, and other professional advisers

These parties may use information only as permitted by their agreements with us and applicable law.

We may also disclose information:

* To comply with a law, subpoena, court order, or government request

* To enforce our agreements and policies

* To protect legal rights, safety, property, guests, homeowners, or others

* In connection with a merger, sale, financing, reorganization, or transfer of all or part of our business

* With your direction or consent

We do not sell or share mobile telephone numbers or SMS opt-in consent information with third parties or affiliates for their own marketing or promotional purposes.**

4. SMS Communications

If you affirmatively opt in to receive text messages from AJ Home Rentals, we may send reservation updates, property information, service notifications, customer-support messages, and, when separately authorized, promotional communications.

* Message frequency varies.

* Message and data rates may apply.

* Consent to receive marketing text messages is not a condition of making a purchase or reservation.

* Reply STOP to unsubscribe from the applicable text-message program.

* Reply HELP for assistance.

* You may also contact us at support@aj-concierge.com or 352-325-9950.

After an opt-out request, we may send one confirmation message acknowledging the request. To receive text messages again, you must provide renewed consent where required.

Mobile information and SMS consent records will not be sold, rented, or disclosed to third parties for their independent marketing purposes. We may disclose this information to providers that deliver text messages on our behalf, solely as necessary to provide that service.

5. Marketing Emails

When permitted by law, we may send promotional emails about properties, availability, services, and special offers.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or contacting us. Unsubscribing from promotional emails will not prevent us from sending necessary transactional messages relating to an existing inquiry, reservation, lease, or account.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to:

* Keep our websites functioning properly

* Remember visitor preferences

* Understand website traffic and usage

* Improve website performance

* Measure marketing effectiveness

* Detect security issues and prevent fraud

You can manage cookies through your browser settings and any cookie-preference tool available on our websites. Disabling certain cookies may affect website functionality.

7. Third-Party Websites and Services

Our websites may link to third-party websites, booking platforms, payment processors, maps, social networks, or other services.

Those third parties maintain their own privacy practices. This Privacy Policy does not govern information collected directly by a third party, and we encourage you to review its privacy policy before providing information.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

* Provide services and administer reservations or leases

* Maintain business and transaction records

* Resolve disputes

* Prevent fraud and abuse

* Enforce agreements

* Meet tax, accounting, insurance, and legal obligations

Retention periods vary depending on the type of information and the reason it was collected. When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

No method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security. Visitors should use caution when transmitting sensitive information online.

10. Your Privacy Choices and Rights

Depending on where you reside and subject to applicable law, you may have the right to request that we:

* Confirm whether we process your personal information

* Provide access to certain personal information

* Correct inaccurate information

* Delete certain information

* Provide a portable copy of certain information

* Restrict or object to certain processing

* Allow you to withdraw consent

* Opt you out of certain targeted advertising, sales, or sharing

We do not discriminate against individuals for exercising applicable privacy rights.

To submit a privacy request, email **[support@aj-concierge.com](mailto:support@aj-concierge.com)** with the subject line “Privacy Request” or contact us using the information below. We may need to verify your identity before fulfilling a request. Authorized agents may submit requests when permitted by applicable law and after providing appropriate documentation.

These rights are not absolute. We may retain or decline to delete certain information when permitted or required by law, including information needed to complete transactions, maintain legal records, protect security, or establish or defend legal claims.

11. California Privacy Notice

If California privacy law applies to AJ Home Rentals and your personal information, you may have rights regarding access, correction, deletion, portability, and opting out of certain sales or sharing.

AJ Home Rentals does not knowingly sell personal information for monetary payment. We do not sell or share mobile telephone numbers or SMS opt-in consent information for third-party marketing.

Privacy requests may be submitted using the contact information below.

12. International Visitors

Our business and properties are located in the United States, and information may be processed and stored in the United States.

Where applicable law provides additional data-protection rights, you may contact us to exercise those rights. International visitors should understand that United States privacy laws may differ from those in their home country.

13. Children’s Privacy

Our services are intended for adults arranging accommodations or property services. We do not knowingly collect personal information directly from children under 13.

If you believe a child under 13 has provided personal information to us, please contact us so we can investigate and take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal obligations.

The revised policy will be posted on our website with an updated “Last updated” date. Material changes may also be communicated through other appropriate means.

15. Contact Us

For questions, privacy requests, or concerns about this Privacy Policy, contact:

A & J Home Concierge, LLC

Doing business as AJ Home Rentals

4076 FL-44, Wildwood, FL 34785

Telephone: 352-325-9950

Email: **support@aj-concierge.com**

Website: **https://www.ajhomerentals.com**